Prospects leave when they
can't find pricing or class times.
Membership plans, class schedules, cancellation policies, personal training rates — the same 10 questions every day. Golgap's managed AI chatbot answers them instantly from your own content, converting browsers into members.
The 3 questions killing your conversion rate.
"How much is a membership?"
You have 4 membership tiers, student discounts, and family plans. Prospects don't want to call — they want instant answers. If they don't find pricing, they bounce to a competitor who shows it.
"What's the yoga class schedule?"
Class times change by season. Your PDF schedule is outdated. Golgap pulls the latest schedule from your docs so members and prospects always get accurate times — no phone call needed.
"How do I cancel or freeze my membership?"
Cancellation and freeze policies generate emotional, time-consuming calls. Golgap explains the exact process, timelines, and fees — reducing call volume and preventing social media complaints.
Mindbody and Glofox expect you to build chatbot flows yourself.
Self-serve tools like Mindbody, Glofox, Tidio, and HubSpot Chat hand you a dashboard and wish you luck. You're left writing intents for "yoga schedule" vs "pilates times" and debugging wrong class info.
With Golgap, we do everything. We ingest your membership plans, class schedules, and policies. We test the bot with real member questions. We fix errors before they confuse prospects. You never touch a prompt.
Live on your gym's website in 3 steps.
Send us your docs
Membership plans, class schedules, cancellation policies, personal training rates, FAQ pages — anything your front desk uses. Just email it over.
We build & test your bot
Our team trains the AI, tests with real member questions, and refines answers until they match your gym's vibe and accuracy standards.
Paste one line of code
Add a single snippet to your website. The chat widget appears instantly. We handle monitoring and monthly improvements.
See how much your gym saves.
Most gyms find that 70%+ of inbound questions are about membership pricing, class schedules, and cancellation policies — all answerable from existing docs.
Real questions, instant answers.
"How much is the monthly membership? Any student discounts?"
"Our monthly memberships start at $39/mo for basic gym access or $69/mo for all-access including classes. Students get 20% off with valid ID. We also offer a 7-day free trial — no commitment required."
Source
Membership Plans — pricing-page.html
"What's the spin class schedule this week?"
"Spin classes run Mon/Wed/Fri at 6:30 AM and 5:30 PM, and Saturday at 9 AM. All classes are 45 minutes. Book your spot through our app or just walk in — first come, first served."
Source
Class Schedule — spring-2024-schedule.pdf
"Can I freeze my membership for a month?"
"Yes! You can freeze your membership for 1–3 months at $10/mo. Email us at hello@example.com or visit the front desk at least 7 days before your next billing date."
Source
Membership Terms — cancellation-policy.pdf
Fitness-specific questions
Can the chatbot handle multiple locations?expand_more
Yes. We can train the bot to identify which location the visitor is asking about and serve the correct schedules, pricing, and amenities for that specific gym or studio.
Can it book classes or sign up members?expand_more
By default, Golgap answers questions and directs users to your existing booking system (Mindbody, Glofox, etc.). For direct booking integration, our dev team can build custom connections at nominal cost.
What if our class schedule changes frequently?expand_more
Just send us the updated schedule. We refresh the bot's knowledge within 24 hours. For gyms with very frequent changes, we can set up automated syncing.
How long does setup take?expand_more
Most gyms are live within 3–5 business days. Send us your membership docs and schedules (day 1), we train and test (days 2–4), and deliver a single line of code (day 5).