Every minute on intake FAQs
costs your firm $300.
Prospective clients call asking "Do you handle custody cases?" and "What's your consultation fee?" — over and over. Golgap's managed AI chatbot answers these practice-area questions instantly from your own content, 24/7.
The 3 questions consuming your paralegals' day.
"Do you handle personal injury cases?"
Your practice areas are listed on your site, but prospects still call to confirm. An AI chatbot instantly clarifies what you handle, what you don't, and how to schedule a consultation — cited from your own content.
"How much does a consultation cost?"
Fee structures, retainer info, free consultation offers — these generate 40%+ of intake calls. Golgap surfaces your exact pricing and payment terms so prospects self-qualify before they call.
"What documents do I need to bring?"
Every practice area has different intake requirements. The bot pulls the exact checklist from your intake docs so clients arrive prepared — reducing no-shows and wasted first meetings.
Clio and LawMatics expect you to build intake flows from scratch.
Self-serve tools like Clio Grow, LawMatics, Drift, and Intercom hand you a dashboard and wish you luck. You're left configuring decision trees, writing scripts, and debugging when the bot gives wrong legal information.
With Golgap, we do everything. We ingest your practice area pages, fee structures, and intake checklists. We test with real client questions. We fix errors before they reach prospects. You never touch a prompt.
Live on your firm's website in 3 steps.
Send us your docs
Practice area descriptions, fee schedules, intake checklists, FAQ pages — anything your staff uses to answer client questions. Just email it over.
We build & test your bot
Our team trains the AI, tests it with real client questions, and refines answers until they match your firm's tone and accuracy standards.
Paste one line of code
Add a single snippet to your website. The chat widget appears instantly. We handle ongoing monitoring and monthly improvements.
See how much your firm saves.
Most law firms find that 50–70% of intake inquiries are repetitive L1 questions about practice areas, fees, and processes.
Real questions, instant answers.
"Do you handle business formation and LLC setup?"
"Yes, we handle LLC formation, S-Corp elections, partnership agreements, and general business entity structuring. Our business law team has filed over 500 formations. Schedule a free 15-min consultation to discuss your needs."
Source
Practice Areas — business-law.html
"What's your fee for a divorce consultation?"
"We offer a free 30-minute initial consultation for family law matters including divorce. If you proceed, our retainer starts at $3,500. Payment plans are available."
Source
Fee Schedule — family-law-fees.pdf
"What should I bring to my first meeting?"
"Please bring: (1) Government-issued ID, (2) Any relevant contracts or documents, (3) Timeline of events, (4) List of questions. For real estate matters, also bring your deed or lease agreement."
Source
Client Intake — first-meeting-checklist.pdf
Legal-specific questions
Does the chatbot give legal advice?expand_more
No. Golgap answers informational questions about your firm's services, fees, and processes — not legal advice. It directs users to schedule consultations for case-specific questions. This protects your firm from unauthorized practice concerns.
Is client data kept confidential?expand_more
The chatbot answers from public-facing firm content only. It does not access case files, client records, or privileged communications. Visitor chat interactions are not stored as part of attorney-client communications.
Can it help with client intake?expand_more
Golgap answers pre-intake questions (practice areas, fees, what to bring) and directs visitors to your booking system. For full intake form integration, our dev team can build custom connections at nominal cost.
How long does setup take?expand_more
Most law firms are live within 3–5 business days. Send us your practice area pages and fee schedules (day 1), we train and test (days 2–4), and deliver a single line of code (day 5).